What characterizes a good listener?

A good listener is characterized by exhibiting a positive body state. This refers to both the physical posture and the non-verbal signals that convey attentiveness and engagement during a conversation. A positive body state includes leaning slightly forward, nodding in acknowledgment, and having an open posture, which encourages the speaker to share their thoughts without hesitation. This type of body language demonstrates that the listener is not only present but also supportive of the speaker’s message.

Effective listening extends beyond just hearing words; it involves understanding the speaker's feelings and intentions, and a positive body state reinforces that connection. Listeners who are engaged and display openness make it more comfortable for the speaker to express themselves, leading to more productive conversations.

While maintaining eye contact is important and demonstrates focus, and asking questions can show engagement, they do not encompass the broader concept of listening behavior as well as a positive body state does. Similarly, interrupting, even if polite, can disrupt the flow of conversation and negatively impact the listener's ability to fully understand the speaker's message. Overall, the combination of a positive body state sets the foundation for effective and empathetic listening.